--- title: "FAQ | Istanbul Workshops" description: "Find answers to frequently asked questions about Istanbul Workshops. Booking, cancellations, what to expect, location details, and more." url: "https://istanbulworkshops.com/faq" lang: "en" alternate: tr: "https://istanbulworkshops.com/tr/sss.md" --- # Frequently Asked Questions Find answers to common questions about our workshops and experiences. ## [General(6)](https://istanbulworkshops.com/faq/category/general-1) ### [Are you the original Istanbul Workshops?](https://istanbulworkshops.com/faq/are-you-the-original-istanbul-workshops-1) Yes, you are on the right page. We are the first brand under this name in Turkey. Our trademark is on file. The studio is in Üsküdar in Istanbul. Phone: +90 533 167 62 71. Site: istanbulworkshops.com. ### [Do you give a certificate of completion?](https://istanbulworkshops.com/faq/do-you-give-a-certificate-of-completion-2) Yes, on request. At the end of the session we print a simple sheet with your name, the craft, and the guide's signature. No fee; just ask before the workshop ends. Guests often add it to their trip ke... ### [How do I contact Istanbul Workshops?](https://istanbulworkshops.com/faq/how-do-i-contact-istanbul-workshops-3) The fast way to reach us is the contact form on our site. We reply in one work day. We also run a phone line. The line is open in studio hours. We help in English and Turkish on both routes. [+3 more questions](https://istanbulworkshops.com/faq/category/general-1) ## [Bookings(4)](https://istanbulworkshops.com/faq/category/bookings-2) ### [Can I add or change people in my booking?](https://istanbulworkshops.com/faq/can-i-add-or-change-people-in-my-booking-6) Yes, on most days. Send a note via the contact page with your booking reference and the new head count. We confirm or propose alternatives within one work day. Last-minute changes on the day depend on... ### [How do I book a workshop?](https://istanbulworkshops.com/faq/how-do-i-book-a-workshop-7) Pick a workshop on our site, choose a date, and pay online. The booking page shows the live time, language, and seats left. You get an email with the meeting point and time. Phone help: +90 533 167 62... ### [How do I pay for my booking?](https://istanbulworkshops.com/faq/how-do-i-pay-for-my-booking-8) We take payment at the studio on the day of your workshop. Cash or card both work. We do not run online payment. Your booking on the site or a partner platform holds your seat at no charge until the d... [+1 more questions](https://istanbulworkshops.com/faq/category/bookings-2) ## [Workshops(9)](https://istanbulworkshops.com/faq/category/workshops-3) ### [How long does the perfume making workshop take?](https://istanbulworkshops.com/faq/how-long-does-the-perfume-making-workshop-take-10) The perfume session runs around two hours. The time covers a short scent intro, your own blend, the bottle, and a recipe card. The pace is calm. Many guests stay 10 to 15 minutes at the end for photos... ### [How long does the Turkish coffee and fortune telling workshop take?](https://istanbulworkshops.com/faq/how-long-does-the-turkish-coffee-and-fortune-telling-worksho-11) The session runs about ninety minutes from sit-down to leaving. Brewing takes around twenty, drinking and resting fifteen, and the cup reading another twenty. The rest is open time for second cups, ph... ### [How long does the Turkish mosaic lamp workshop take?](https://istanbulworkshops.com/faq/how-long-does-the-turkish-mosaic-lamp-workshop-take-12) A Turkish mosaic lamp workshop runs about two to three hours. The bulk of that time is spent at the work station. A short demo and a wrap-up sit on either side of the build. You leave with the lamp yo... [+6 more questions](https://istanbulworkshops.com/faq/category/workshops-3) ## [Policies(1)](https://istanbulworkshops.com/faq/category/policies-4) ### [Can I reschedule my workshop?](https://istanbulworkshops.com/faq/can-i-reschedule-my-workshop-19) Yes. Send a message via the contact page at least 48 hours before your session. We move you based on availability. Inside 48 hours, the move is harder; we still try if a seat opens up. There is no fee... ## [Logistics(8)](https://istanbulworkshops.com/faq/category/logistics-5) ### [Are the workshops suitable for children and families?](https://istanbulworkshops.com/faq/are-the-workshops-suitable-for-children-and-families-20) Most of our workshops welcome families. Age guidance varies by craft. Children take part with a parent at the same station. Each child still leaves with a piece they made. The booking page lists the a... ### [Do I need any prior experience to join a workshop?](https://istanbulworkshops.com/faq/do-i-need-any-prior-experience-to-join-a-workshop-21) No, you do not need any prior experience. Each workshop is built for first-time guests. The guide walks you through every step. No drawing or art skills are needed. You leave with a piece you made you... ### [Do you provide transport to and from the studio?](https://istanbulworkshops.com/faq/do-you-provide-transport-to-and-from-the-studio-22) Pickup is included from our Sirkeci meeting point. The team takes you to the Üsküdar studio by ferry or metro. The way back is on you; the studio sits by the Üsküdar pier so options are easy. Direct a... [+5 more questions](https://istanbulworkshops.com/faq/category/logistics-5) ## [Locations(1)](https://istanbulworkshops.com/faq/category/locations-6) ### [Where is the Istanbul Workshops studio located?](https://istanbulworkshops.com/faq/where-is-the-istanbul-workshops-studio-located-28) The main studio is in Üsküdar, on the Asian side of Istanbul. The full address is Aziz Mahmut Hüdayi, Gülfem Sk. No:15. We meet guests first at our Sirkeci meeting point. From there we travel together... ## [Corporate(22)](https://istanbulworkshops.com/faq/category/corporate-7) ### [My team has people with zero craft skills](https://istanbulworkshops.com/faq/my-team-has-people-with-zero-craft-skills-55) That is the most common worry we hear, and it disappears in the first twenty minutes. There is no cutting, no firing, no risk of failing. Every single participant finishes a piece they are proud of. W... ### [How much space do you need at our office?](https://istanbulworkshops.com/faq/how-much-space-do-you-need-at-our-office-56) About 70 cm of table per person, one power socket and water nearby. We bring the rest: materials, table covers, instructors and the whole setup. ### [How long does setup take?](https://istanbulworkshops.com/faq/how-long-does-setup-take-57) We arrive about one hour before the session and pack up within 30 minutes afterwards. Your team's day is not disrupted. [+19 more questions](https://istanbulworkshops.com/faq/category/corporate-7) ## [Events(1)](https://istanbulworkshops.com/faq/category/events-8) ### [What should I bring with me for the canoeing activity?](https://istanbulworkshops.com/faq/what-should-i-bring-with-me-for-the-canoeing-activity-32) Since we will be out on the sea, we highly recommend bringing sunglasses, a hat, and sunscreen for sun protection. To stay comfortable against water splashes, please wear quick-drying (synthetic/athle... ## [Gift cards(5)](https://istanbulworkshops.com/faq/category/gift-cards-9) ### [Does the gift card cost more than booking?](https://istanbulworkshops.com/faq/does-the-gift-card-cost-more-than-booking-50) No. It costs exactly what the workshop costs for the same number of people, and there is no service fee. ### [What if the price changes before they book?](https://istanbulworkshops.com/faq/what-if-the-price-changes-before-they-book-51) Nothing. The card covers the workshop for the people you paid for, whatever it costs on the day they book. ### [How long is it valid?](https://istanbulworkshops.com/faq/how-long-is-it-valid-52) Twelve months from purchase. The expiry date is printed on the card. [+2 more questions](https://istanbulworkshops.com/faq/category/gift-cards-9) ## Can't find what you're looking for? Our team is here to help. Reach out and we'll get back to you shortly. [Contact Us](https://istanbulworkshops.com/contact)