What if I'm running late?

First step if you are running late for workshop

The fastest move is to call the studio number, or send a quick message via our contact page. We hold your spot. The team will tell the guide to slow the demo so you can still join the build phase without scrambling. The phone is the faster channel for same-day issues; the form is read on a slower cadence in the morning.

How late is too late

Most of our workshops have a setup phase and a demo phase before the actual hands-on work starts. Joining within 15 minutes of the start time is usually fine. After 30 minutes, you may have missed parts of the demo, and the guide will catch you up at your station rather than re-running the whole intro for the room. Past an hour, the catch-up gets tight.

Common reasons we hear

Traffic from the European side via the bridge crawls on weekday afternoons. A late ferry can throw timing off by 15 minutes. One spring afternoon a guest's cruise ship docked late in port and they showed up halfway through the perfume session; the team had held a station and they finished their bottle by the end. Flight delays the night before are also a frequent culprit, especially for early-morning sessions.

If you cannot make it at all

Sometimes the delay is bigger than a few minutes. If you are stuck, message us right away. We try to find another seat the same week if availability is open. If not, the cancellation policy applies; for medical or weather emergencies the team is more flexible than the standard policy reads.

Late arrival workshop istanbul tips at the meeting point

For late arrival workshop istanbul guests using the Sirkeci meeting point: if you arrive after the team has left for the studio, head to Üsküdar yourself by ferry or metro, then walk to the studio. The team at the meeting point will already be on its way across with other guests. A taxi or the Marmaray train from your spot may be faster than backtracking. Tell us your route and we route the rest from your end.

Group bookings and one late guest

If a group of three has one late guest, we usually start with the rest, and the late one slips in at their station when they arrive. The guide brings them up to the current step. Nobody waits an hour for one guest, and the late guest does not feel like they are blocking the group.

When the session has already wrapped

If the session has entered its closing phase and most of the build is done, joining late means watching more than making. We are honest about this. In rare cases the guide will offer to swap your booking to a fresh session later in the week instead, so the experience stays whole.